CODE OF ETHICS / TERMS AND CONDITIONS
Welcome to ARTHVATTA MULTI SERVICES PRIVATE LIMITED ("ARTHVATTA" or "Company") is a company incorporated under the Companies Act, 1956 and has its Registered Office in 452, ROONGTA FUTUREX, NEAR RD CIRCLE, GOVIND NAGAR, NASHIK- 422008. Direct selling of a variety of FMCG products for the home, Ayurvedic and herbal products, health care, home care, beauty care, personal care products, and items associated with agriculture and animal husbandry is what ARTHVATTA does. The company only uses its website to show product specifics, marketing strategies, and business tracking; word-of-mouth advertising is used to advertise and raise awareness of the company and its offerings.
This Code of Ethics is part of the ARTHVATTA Distributor Registration form. All the Distributors have to observe and follow the Company-s Code of Ethics with full integrity and make his/her downline follow the code of ethics with the same commitment. Compliance with the Code of Ethics is mandatory as stipulated under the Distributor Registration Form and any deviation from the provisions of the Code of Ethics may lead to termination of Distributors, forfeiture of bonuses, and other rights and interests.
Before filling the application form, the intending Distributor is advised to go through the terms and conditions mentioned herein below thoroughly along with those mentioned in the official website of the company during placing an online order and subject to such terms and conditions shall append their signature by way of marking tick in the column provided as a token of their acceptance of the terms and conditions mentioned therein
The Code of Ethics, the terms and conditions of the Arthvatta Representative application form, the business plan, and all other official business literature are subject to change at any time by ARTHVATTA. Notification of these changes will be posted on the organization's official website (www.arthvatta.com). All distributors are encouraged to periodically check the official website for changes.
A) DEFINITIONS
1.Company – Means ARTHVATTA MULTI
SERVICES PRIVATE LIMITED.
2.Consumer – Consumer means and includes
individuals/body corporate (including Partnership Firms) who purchases products
from the
Company.
3.Distributor - Distributor is the individual
person/body corporate (including Company/Partner Ship firm, proprietary
concern) who is competent to enter into contract as per the Indian Contract Act
provided, such interested person has purchased products from the Company and
opted to Participate in Business
opportunity.
4.
Product - Shall mean and include all the products marketed by the
Company from time to
time.
5.
MRP - Means and includes Maximum Retail Price printed over the price
tag appended to the products.
6. ID - Means unique identification
number issued by the Company to the Independent Distributor and is issued to
Independent Distributor as a token of acceptance of his application seeking for
distributorship for the products of the Company.
7. Password - Password means, unique code
allotted to each of the Independent Distributor to allow them to log on to the
website of the Company.
8. Website - Means website of the Company www.arthvatta.com or any official website communicated through official communication channels of the company.
B) AS A ARTHVATTA DISTRIBUTOR
B.1 To become an ARTHVATTA Distributor, a candidate must be at least 18 years old at the time of application. Enrolling as a customer or registered distributor with ARTHVATTA is completely free and simple, and there are no registration fees. in accordance with the Indian government's 2021 Direct Selling Guidelines. Being an ARTHVATTA DISTRIBUTOR is easy and completely free, and joining does not need the purchase of any goods. Anyone who is at least 18 years old, able to execute a contract, and not prohibited by law can do so without any investment.
B.2 The Contract between the Distributor and ARTHVATTA is on a principal-to-principal basis. The signing of this Form / Application by a Distributor & its acceptance does not bind the Distributor as an employee or agent of the Company.
B.3 The Distributor, upon appending his signature by way of marking tick wherever asking to read the Terms and Conditions and to confirm and upon confirming through online in the company’s official website, shall be deemed to have accepted the Distributorship as independent distributor and hereby covenants as under; That he has clearly understood the Business Opportunity, marketing program, the compensation plan, its limitations and conditions and, he is not relying upon any representation or promises that is not set out in this term and conditions or other officially printed or published materials of the company
B.4 The Distributor shall attend the mandatory orientation (face to face / online session) given by ARTHVATTA regarding provision of fair and accurate information on all aspects of the direct selling operation, remuneration system and expected remuneration for newly recruited Distributors
B.5 Before filling the application form, the intending Distributor is advised to go through the terms and conditions mentioned herein below thoroughly along with those mentioned in the official website of the company during placing an online order and subject to such terms and conditions shall append their signature by way of marking tick in the column provided as a token of their acceptance of the terms and conditions mentioned therein.
B.6 To become a Distributor of ARTHVATTA, it is mandatory to register online. Any person who fulfils the eligibility criteria can become a Distributor of the company by filling online application form. It is important to note that only one registration is possible via one mobile number and one PANCARD. To become a ARTHVATTA Distributor an applicant must be sponsored by an existing ARTHVATTA Distributor and must fill the correct information in the online application form along with KYC a) a Copy of a Government-issued Identity card AADHAR CARD b) Copy of Permanent account number (PAN) c) Passport size photograph d) Bank details with Cancelled bank cheque.
B.7 "Distributor” shall enjoy the following privileges after such recognition.
B.7.1 No territorial restriction to market the products, but limited to India.
B.7.2 Company shall maintain sales account of the Independent Distributor and shall be made available for viewing through their website.
B.7.3 An Unique ID and password shall be awarded to facilitate viewing of their respective business account.
B.7.4 There shall be no specific targets; however, earnings shall be in proportion to the volume of sales done by the Independent Distributor by self or through team as stipulated.
B.7.5 Distributorship is awarded with no deposit, without any commitment/or promise from the company in terms of possible earning potentials.
B.8 Applicant other than Individual: - Partnership Firm, LLP, Private Limited Company, Society, and Trust can also become a Distributor of ARTHVATTA by filling a Corporate Authorization form along with the Representative Form of ARTHVATTA.
B.8.1. If the Applicant entity is a Private Limited Company, it is required to have an Authorized Representative (AR) by passing a Board resolution. ARTHVATTA shall only deal with the AR of the company.
B.8.2. The applicant entity is required to submit the Constitution/Partnership Deed, Memorandum and Articles of Association, Incorporation Certificate, PAN Card along with Joining Form and Corporate Authorization Form.
B.8.3. It is mandatory to inform ARTHVATTA that if there is any change in the Constitution /MoA/AoA then a New Corporate Authorization form/ application form shall be submitted to ARTHVATTA along with the copy of the new/ amended Constitution /MoA/AoA. ARTHVATTA reserves the right to accept or reject the application with the New/Amended Constitution.
B.8.4 The income generated by ARTHVATTA in form of Payouts will be in the name of the entity and shall be transferred to the official bank account of the Authorized Person.
B.9 ARTHVATTA follows the directions given in Direct Selling Guidelines 2016 & 2021 by Govt. of India and encourages its Distributor to follow the same. There are no joining fees, mandatory purchases, or minimum stock of products to maintain in ARTHVATTA. Neither the new applicant nor any currently working Distributor is required to do the following, as a condition to join the ARTHVATTA business or as a condition to get assistance from ARTHVATTA or its Distributor.
C) GENERAL TERMS
C.1 The company under no circumstances will accept payment in cash for product Sales.
C.2 The company may appoint any Third Party for Collection/distribution services. Independent Distributor is required to visit the company's official website from time to time to know such an appointment and avail facilities such as walk in to their outlets to collect a valid receipt and products from them.
C.3 The Products can be ordered online through our website, against which the product/s ordered will be delivered to the purchaser/authorized person.
C.4 Independent Distributors before ordering online or making the payment are advised to physically look and feel the products that are available for demo/display at our locations, as such the images shown in the company’s website / printed materials or through, any other mode by the company is only for reference and the actual product may vary.
C.5. The Distributor will buy products of their choice at the given MRP Price; respective BVs will be accounted as self-BVs of their unique ID.
C.6. The Independent Distributor will be eligible towards income, as per the volume of sale of products/ business done by him and his associated Distributors, subject to the eligibility norms formulated by the company from time to time. The company does not guarantee/assure any income to the distributor on account of becoming just a mere "distributor" of the Company.
C.7. Unique ID has to be quoted by the distributor in all his transactions and correspondence with the company. The Unique ID once chosen cannot be altered at any point of time.
C.8. No communication will be entertained without unique ID and basic information, if he is contacting company other than logging in online. Distributor shall preserve the ID properly as it is before logging on to website.
C.9. TDS and any other applicable charges will be deducted by the Company as per the prevailing norms at the time of making payment.
C.10. Independent Distributor Undertake to adhere to policies, procedures, rules & regulations formed by the company.
C.11. The distributor shall be faithful to the company and its co-distributors and shall uphold the integrity and decorum of the company and shall maintain good relations with other distributors and other clients. The Distributor understands that, the company shall be at liberty to accept or reject his application to become a distributor.
C.12. The Company reserves its right to modify the terms and condition, products, plans, business and policies with/without giving prior notice. Such notice may be published through the official website of the company, and any such modification/amendment shall be applicable and binding upon the Distributor from the date of such publication.
C.13. No membership fees or registration fees are collected by the company.
D) NOMINEE AND COOLING OF PERIOD
D.1 The Distributor's spouse shall be deemed to be his/her nominee unless the Distributor has nominated someone else as the nominee in the DRF or subsequently has submitted the prescribed nomination form and has nominated some other person/entity as his/her nominee.
D.2 There shall be a cooling-off period of 30 days along with a buyback policy which are mentioned in details in the business plan. By mistake if a new joinee gets attached to a wrong LOS, within 72 hours New Joinee needs to give an application to ARTHVATTA to correct it, ARTHVATTA after proper verification will do the change.
E) PROHIBITION
E.1. Distributor is prohibited from listing, marketing, advertising, promoting, discussing, or selling any product, or the business opportunity on any website or online forum that offers like auction as a mode of selling. Please refer to code of conduct of our Distributor Policies and Procedures for complete details.
E.2. Once a distributorship is terminated, he cannot enter into any of the company premises/meeting locations and his facilitation fee/ his name would be removed and he would not be entitled to receiving any fees going forward immediately.
E.3. The distributor hereby undertakes not to compel or induce or mislead any person with any false statement/promise to purchase products from the company or to become distributor of the company.
E.4. It is prohibited to change or misuse other-s Representative Application Form, to stop the sale of the team.
E.5. Offering cash or in-kind advantages or making false promises in order to recruit someone into the business group is prohibited.
E.6. It is prohibited to pressurize the team to sell products or use the sales of any other Representative to complete his/her own sales volume target or the sales volume target of any Representative of his/her team. A Representative shall not advise anyone to buy ARTHVATTA products in unnecessarily large quantities knowingly or unknowingly.
E.7. All printed materials, labels, logos, or slogans are the Copyright material of ARTHVATTA, No Representative or any other person has the right to use wholly or partly, the printed material without the written permission of the ARTHVATTA.
E.8. No Representative can repack the products or change the label, mark, or logo of the company.
F)
TERMINATION
F.1. Termination of ARTHVATTA Distributor means ARTHVATTA terminates all the contracts it reached with the concerned Distributor. From the date of issuance of the termination notice, the terminated Distributor will immediately lose all, ranks and eligibility rights, including the bonuses generated from the concerned ARTHVATTA business.
F.2. ARTHVATTA has the right to terminate the agreement in the event of a serious breach of this Code and terms and conditions of Business.
The ARTHVATTA Distributor shall have the right to request a review of the decision by the Managing Director of ARTHVATTA, whose decision shall be final and binding.
G) IF TWO DISTRIBUTORS GET MARRIED
Wife and husband can continue to work separately on their old separate IDs.If the husband and wife want to work together, one spouse will have to resign from his/her Representative ID and the downline team will be rolled up to his/her upline.
H) DEATH / PHYSICAL IMPAIRMENT OF ANY DISTRIBUTOR
In the unfortunate event of the death of a Distributor, his/her business will be transferred to his/her Co-applicant or his/her nominee or to the legal heir determined by the court.
I) T.D.S.
ARTHVATTA releases the sales incentive to Representatives are deducting tax at source (TDS) at the applicable rates as per the Income Tax Act and the Rules. If a Distributor does not submit/link/update his/her PAN number with ARTHVATTA, then the company shall release the incentive are deducting 20% TDS (or such higher percentage as may be prescribed under the Income Tax Act and the Rules). Those Distributors IDs on which 20% TDS has been deducted shall not receive Form 16-A from ARTHVATTA, hence it is advisable for all the Distributors to update/link/ submit their PAN card details with the company at the earliest.
c) ARTHVATTA transfers the sales incentive earned by the Distributors to his respective bank account. To get the sales incentive it is mandatory to give Bank Details (Name of the Bank, Account Number, Branch, IFSC Code, etc.) If a Distributor does not give the Bank Details, then the sales incentive of the Distributor shall be held in his/her ID and it will be retained for 2 financial years, after that this incentive shall be forfeited by the company and the Representative cannot claim for that incentive from ARTHVATTA.
J) PRODUCT RETURN POLICY
ARTHVATTA is marketing products that are impeccable in quality, constant quality audits and safety checks ensure that only the best comes out in the market. Even if the Distributor feels that the products are not meeting his/her expectation in terms of quality and feels that there is a manufacturing or packaging defect in a product, then the Distributor can exchange/return the products. To return the product the Distributor shall contact the concerned Outlet which he has purchased the products within 30 days from the date of purchase. He/she is required to state a genuine reason for his or her returning the product and return the products along with the original invoice or receipt.
K) MISCELLANEOUS
K.1. Company has the sole right to make any change in the Products, Price, and business Volume of the Products, business Plan and Code of Ethics as per requirement at any time without any prior notice. Such change shall be communicated to all the Distributors through the official website of ARTHVATTA.
K.2. ARTHVATTA shall cease all the rights of the Representative after the termination of his/her Representative ID and shall stop income from business (if any) and his/her team will be rolled up to her/his sponsor/upline.
L) ENFORCEMENT OF CODE OF ETHICS
(1) is obscene, inappropriate, threatening, harassing, abusive, false, inaccurate, misleading, libelous, defamatory, vulgar, pornographic, tortious, disparaging, or invasive of privacy, or is harmful to third parties or promotes violence, racial hatred, terrorism, or illegal acts;
(2) is or could be harmful or could diminish, damage, or weaken our reputation, image, products, Independent Distributors, trademarks, trade names, or goodwill;
(3) misleads, imitates, or deep-links any part of the Site or the Offerings without ARTHVATTA’S prior written consent;
(4) constitutes a criminal offense, gives rise to civil liability, or violates any local, state, national, or international law;
(5) contains computer viruses, malware, bots, worms, Trojan horses, or other harmful, disruptive, or destructive materials that limit the functionality of any computer software, hardware, or telecommunications equipment;
(6) manipulates other User's postings, registration information, profiles, submissions, or content;
(7) infringe or claim to infringe any third party's intellectual property rights, including any patent, trademark, trade secret, copyright, right of publicity, or other proprietary rights of any party, including, without limitation, any content that is the subject of any third-party claim of infringement;
(8) violate any applicable local, state, federal, or international law, rule, or regulation or any contractual or fiduciary relationship;
Violation of Code of Ethics is an extremely serious matter, not only because of the effect it may have on the business of an individual Distributor, but also, of the result, this conduct may have on the opinions of the ARTHVATTA business held by the public, the media and government officials. ARTHVATTA urge its Distributors to inculcate the practice of following these codes of ethics in their respective business teams. In case of violation of these codes of ethics, ARTRHVATTA will make every effort to correct any violation of the code of ethics through guidance and counselling, further action may be required in more serious cases not limited to the following
1) The suspension period for the offending Distributor;
2) Suspend invitations to company-sponsored trips;
3) Hold/forfeit payment of commissions, higher awards, or other bonuses payable to the Distributor;
4) Termination of the offending ARTHVATTA Distributor.
M) SPECIAL CONDITION
Notwithstanding anything stated or provided herein, the company reserves its right to modify, alter or vary the terms and condition in any manner whatsoever they think fit and shall be communicated through official website or other mode as the company may deem fit and proper. Differences if any on such amendment shall be expressed/intimated in writing to the company within 7 days from the date of such amendment. In the absence of receipt of written objection, if any within such stipulated period, all such amendments to the agreement shall be considered as carried with the consent and thereafter any objection/difference shall be considered as waived/surrendered unconditionally.